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Managerial Mediation "Unmanaged employee conflict is arguably the largest reducible cost in organizations today. It is estimated that over 65% of work performance problems result from strained relationships between employees --not from deficits in an individual employee's skills or motivation." These observations from Dr. Dan Dana, whose Mediation Training Institute is recognized as the world's foremost source of Managerial Mediation training and certification, state succinctly the scope of a problem that faces all employers. Resolving disputes in the workplace before they become critical is the single most effective way open to employers to control their medical and lost-time costs. Many employers have recognized the value of training their managers and supervisors in managerial mediation techniques. The federal government, under legislation such as the Family Medical Leave Act and the Americans with Disabilities Act, as an oversight agent, has also recognized the value of Alternate Dispute Resolution, and its oversight organizations such as the EEOC and the Department of Justice now require that disputants --generally employers and their employees-- engage in Mediation before litigation will be sanctioned. All managers can be trained in the methods of Managerial Mediation. These methods have been documented in materials created by CEC Associates. Please use our feedback form to request more information. |
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800-246-9767 // 610-935-7560 // 610-935-5556 FAX 1220 Valley Forge Road, Unit 9 P.O. Box 987 Valley Forge, PA 19482 The Sterling, 6767 Collins Avenue, Miami Beach, FL 33141 General Information: cec@cecassoc.com Website: Dina@cecassoc.com |
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CEC Associates, Inc. offers a comprehensive portfolio of vocational consulting services, including disability management, vocational rehabilitation services, training and continuing education, forensic services and career assessment. Continuing education credits (credit hours) are available for: Commission on Rehabilitation Counselor Certification (CRCC), Commission for Case Manager Certification (CCMC), and Certification of Disability Management Specialists Commission (CDMSC). |
Commission for Rehabilitation Counselor Certification (CRC)
Commission for Case Manager Certification (CCM)
Certified Disability Management Specialist Commission (CDMS)