Return to List of Series.  

Questions 1: Human Resource Management of Disability Proneness
Questions 2: Making Disability Management Accountable
Questions 3: Give Feedback, Not Criticism
Questions 4: What Skills Does a Young Person Need for a Rewarding Career?
Questions 5: Workplace Injury and the Breach of the Social Contract

 
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Questions based on the article, “Human Resource Management of Disability Proneness”

1. Which of the following is the most important to employers:

controlling benefit costs
reducing lost time
satisfying bargaining unit demands
maintaining production schedules.

2. A vocational maladjustment with or without lost time that is difficult to explain from a medical perspective is called:

a critical issue in a Disability Management program
an employee right under the FMLA guidelines
an apparition
an unacceptable disability

3. Particular employees, especially under stressful conditions, could manifest:

an aversion to productivity
a dislike of his/her immediate supervisor
a poor attendance record
disability without disease

4. Experiences that seek an accident or illness to justify and explain lost time are referred to as:

a distaste for disability
disability proneness
a disability requiring the attention of Employee Assistance Program (EAP) staff
disability under stressful conditions

5. Which of the following is stated by NIOSH as a workplace problem:

anger.
infatuation.
doting fondness.
irritation.

6. Left untreated, depression is as costly as heart disease or AIDS in the U.S. economy.

True
False

7. Another term for Injured Worker Helplessness is:

   Induced Helplessness
   Self-Denigration.
   Learned Helplessness.
   Learned Optimism

8. Work dysfunction is often a precursor to disability proneness.

   True
   False

9. The essential correctives to injury proneness are aggressive and continuing:

   successful Human Resources applications
   safety and wellness programs
   Workers’ Compensation programs (in most states)
   supervisory training programs

10. Since anger plays such a significant role in workplace injuries, the single most productive preventive is:

    an effective EAP.
    managerial compassion.
    a highly-trained HR staff
    managerial mediation

     

Questions based on the article, “Making Disability Management Accountable”

1. The incidence of disability among employed populations is expected to rise due to which one of the following:

the globalizing economy
the aging of the workforce
production methods becoming more technical
the entry of more women into the workforce

2. The most fundamental and critical function of a quality Disability Management program is which one of the following:

supporting Safety and Wellness programs
conducting regular training sessions for employees.
requiring regular physical exams for all employees.
gathering and accumulating data.

3. A quality Disability Management program may likely achieve each of the following except:

a safer workplace
a higher quality of healthcare for employees
more technically-oriented employees
increased productivity

4. ROI is an acronym for:

Recurring overtime issues
Recessive on-time inefficiencies
Return on Investment
Restrictive omitting incursions

5. Since there are no national standards to evaluate the effectiveness of a Disability Management program, employers need to:

employ knowledgeable HR personnel
conduct random effectiveness tests
consult with their state’s Department of Labor on the subject
rely on their own evidence-based practices

6. Productivity gains measures include all of the following except:

   number of days employees make quota
   amount of lost time for all employees
   average number of lost time days for employees
   average claim duration

7. The Washington Business Group on Health is one of three sources given in the article for employers wanting:

   information on global health statistics
   a political entity with oversight of Disability Management powers
   a health insurance carrier
   more extensive data on Disability Management

8. The report states that the Will-Burt Company reduced its workers’ compensation costs from $200,000 in 1985 to:

   $120,000 in 1986.
   $9,000 in 1986
   $9,000 in 1990
   $120,000 in 1990

9. Disability Management includes a variety of activities and programs intended to prevent disability:

   True
   False

10. A “Lost Productivity Calculator” can be found on the web site of:

    Unum Provident.
    Prudential.
    Liberty Mutual.
    Lincoln Financial.

     

 Questions based on the article, “Give Feedback, Not Criticism”

1. Criticism is seldom:

well-received
constructive
given in haste
meant to be taken seriously

2. It is apparent that all of us would benefit from re-thinking and re-conceptualizing the nature and purpose of criticism.

True
False

3. In his books Leadership Effectiveness Training and Teacher Effectiveness     Training, Dr. Thomas Gordon suggests that critical messages are often:

ill-conceived
dishonest
deeply felt
basically well-meaning

4. Dr. Sidney Simon said relationships are held together with:

deep seated friendships
irreconcilable differences
unintended consequences
gossamer threads

5. Unacceptable behavior is designed to do each of the following except:

Let the employee know the specific behavior that is unacceptable.
State how the unacceptable behavior tangibly interferes with getting the job done.
Provide a rationale for potential failures.
Express how you feel, both about the unacceptable behavior and the inability to get the work done.

6. “I” messages are effective because they let the receiver know you are willing to assume your:

   share of the blame for a transaction gone wrong
   culpability.
   the unacceptability of the action.
   responsibility in the relationship

7. The article talks about being willing to listen to the response your message will elicit from the recipient of your:

   enmity
   willingness to compromise
   feedback
   “I” message

8. Before delivering negative feedback, the article calls for discussing it with a:

   neutral party
   supervisor
   friend
   third party

9. When it is necessary to give feedback, it is best to do it:

   immediately.
   after a cooling-off period
   after adequate reflection.
   in moderation.

10. The sincere statement of appreciation for an act of another is called:

    resentment
    validation
    a common courtesy
    a hostile approach

Questions based on the article, “What Skills Does a Young Person Need For a Rewarding Career?”

1. The article credits the educational experience named “positive psychology” to which of the following:

Lapan
Goleman
Seligman
Kushner

2. The most frequently given reason for a “rewarding career” by CEC employees was the opportunity to earn substantially more money:

True.
False.

3. Which of the following is not, according to Wrzesniewski, one of the three ways in which individuals experience work:

as a calling
as a career.
as a job
as a vocation

4. If one is interested in work only as a job, there is no need for a:

high school diploma
GED certificate
college degree
career assessment

5. Which of the following is not mentioned as one of the five identifiable directions seniors use to determine post-secondary path:

teacher/counselor recommendations.
the recommendation of a military recruiter.
career assessment
a personal choice

6. Students who know what they want to pursue occupationally:

   are more successful in college than those who do not have a career direction
   are more likely to go on to graduate work
   drop out of college more frequently than those who have not committed to a major
   are most likely to succeed in their chosen careers

7. In Authentic Happiness, Seligman says our economy is rapidly changing from a:

   career-oriented economy to a career-directed economy
   national economy to a global economy
   money economy to a satisfaction economy
   satisfaction economy to a money economy.

8. Lapan indicates young people should develop an approach to the present and future that includes each of the following except:

   resilience
   proactiveness
   functional adaptiveness
   aggression

9. The article says young people run the risk of “simply falling into something” if they have not availed themselves of:

   a career assessment.
   the armed services vocational aptitude battery
   a fast-track curriculum
   a college counselor in freshman year

10. In Wrzesniewski’s levels of how individuals experience work, the highest level, “a calling,”  is defined as not working for financial gain or career advancement, but for the:

    sense of fulfillment work brings
    potential to advance up the corporate ladder
    lifespan advantage in financial gain
    better odds of being promoted

Questions based on the article, “Workplace Injury and the Breach of the Social Contract”

According to the article: 

1. Which of the following is not among the social contracts discussed:

a safe working environment
the right to regular increments in earnings
a work injury will not result in separation
work injury benefits will continue without a return to work or vocational rehabilitation

2. When company practices fail to protect individual employees, members of the work population:

have amble grounds for a bargaining unit grievance
manifest their displeasure by being absent more frequently
frequently leave the company
resent the lack of protection

3. Many employees frequently see themselves as all of the following except:

disfavored
being dissuaded from raising criticism
not being in a position to have their viewpoints heard
unlikely to be considered for promotion

4. The article states that employees need to be fully informed of their rights under the:

Workers’ Compensation laws
Family Medical Leave Act (FMLA)
Americans with Disabilities Act (ADA)
The Rehabilitation Act of 1983

5. Employers are under pressure not to separate undesirable workers for all of the following except:

 the pressure of Puritan ethics
federal and state legislation
federal and state departments of labor advocacy for return to work
the need of employers to fill jobs from a decreasing pool of qualified applicants

6. Creating, documenting, and disseminating the company’s commitment to safety is given in the article as one of the minimal steps employers can take to address safety:

   true
   false

7. Employers have come to see that return-to-work attitudes are negative attitudes:

   True
   False

8. Exemplary disability management programs include:

   higher Workers’ Compensation premiums
   disparate and discriminatory policies.
   the requirement to implement wellness and safety programs
   immediate and sustained intervention by the employer in the treatment plan

9. Most Workers’ Compensation laws are built on which of the following concepts:

   no fault
   equitable treatment
   gender and age discrimination
   cost assignments relative to accident incidence.

10. Betrayal is described as all of the following except:

    loss
    letdown
    vengefulness
    disappointment

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